a71's commitment to responsible gambling
Enjoy the entertainment, but stay within your limits. a71 believes gambling is only good when it stays controlled, conscious, and enjoyable — without pressure or harm.
Why responsibility matters
a71 is an entertainment platform — you can enjoy cricket betting, slots, live casino, and more. However, before taking part in any betting or gaming activity, keep in mind that this is a form of entertainment only — not a source of income. Opening an account and participating in any game at a71 is only for individuals aged 21 and above.
Under our Terms and Conditions, every user registers by confirming they are of the correct age. Creating an account for a minor is strictly prohibited, and a71 reserves the right to verify age at any time if there is any suspicion.
Problem gambling is a real risk. Continuing to play after losing money, placing bets while hiding it from family and friends, or letting gambling affect daily life — these are warning signs. a71 wants every user to stay aware of these signs and seek help when needed.
Following our Privacy Policy, a71 keeps users' personal information secure, and information related to responsible gambling requests or self-exclusion is never shared with third parties.
Self-control tools
a71 gives you full control over your own gambling. Use the tools below to set your own limits and take a break when you need one.
Daily and weekly deposit limits
You can set the maximum amount you can deposit within a given time period. Once set, the limit takes effect immediately.
Set a loss limit
Set in advance the maximum amount you can lose on a daily, weekly, or monthly basis. Once the limit is reached, play will stop automatically.
Time limit for continuous play
Set how many hours or minutes you want to play in one session. Once the time is up, the session will end automatically.
Temporary break (cooldown)
Take a temporary break from 24 hours up to 30 days. During the break, you will not be able to access your account — no deposits or bets.
Long-term self-exclusion
If you feel you need a long break, self-exclude for 6 months or more. During this time, you will not receive any promotional messages from a71 either.
Change limits through direct support
A request to increase a limit does not take effect immediately — a 24-hour reflection period is given. Contact a71's 24/7 live chat or email.
Set your limits
Submit a self-control request
After filling out this form, our support team will confirm via 24/7 live chat or email.
Warning signs of problem gambling
If you or someone you know shows any of the signs below, it is time to seek help. These are not signs of weakness — they show the courage to recognise a problem.
- Continuing to play in hopes of recovering lost money — the mindset of "just one more game and I'll break even".
- Placing bets or using your account while hiding it from family, friends, or colleagues.
- Neglecting work, studies, or family responsibilities because gambling is on your mind.
- Borrowing money, breaking into savings, or using funds meant for essential expenses to gamble.
- Feeling irritable, restless, or moody when trying to stop gambling.
- Betting beyond your set limits and feeling regret afterwards, yet repeating the same behaviour.
- Gambling having a negative effect on your sleep, eating, or health.
a71's commitment
a71 is an entertainment platform only. We want every user to play in a healthy and safe way. Our system monitors for unusual activity and will reach out when needed. Accounts belonging to users under 21 will be closed.
Where to get help
Acknowledging a problem is the first step toward a solution. The support options listed below are completely confidential and non-judgmental.
a71 Live Support
Support is available in Bengali and English via 24/7 live chat. Request self-exclusion or limit settings — completely confidential.
Email Support
Write to a71's support email. Share your name and situation — the team will respond promptly and help you take the right steps.
Family and Friends
Talk to a trusted family member or friend about the problem. Support from someone close can often be just as effective as professional advice.
Professional Counselling
Speak with a mental health counsellor or doctor. There are many government and private mental health centres in Bangladesh that guarantee confidentiality.
For any matter related to responsible gambling, email a71's support team directly:
Available in Bengali and English, 7 days a week, 24 hours a day
Advice for parents
If you have children or teenagers at home, keep parental controls enabled on your devices. Do not share your a71 account login details and always keep your account logged out. If you suspect a minor has used your account, notify a71 support immediately.
a71 believes that open communication within a family is an early solution to many problems. If you are concerned about a family member's gambling habits, seek help from a professional counsellor — there is nothing to be ashamed of.
To learn more about our services, terms, and responsible gambling policy, read the Frequently Asked Questions (FAQ), where the most common questions are answered.
Play with the right mindset
Before placing a bet or playing a game at a71, ask yourself each time: is this for entertainment, or am I feeling pressure to recover money? Gambling stays enjoyable only when it is purely for fun and within a set budget.
Remember, there is no guarantee of winning — every outcome depends on chance. Never gamble with borrowed money, bill payments, or savings. Set a separate budget for gambling that, if lost, will not affect your daily life.
a71 regularly analyses users' gambling patterns. If unusual or risky behaviour is detected, a71 may reach out on its own and, if necessary, place a temporary break on the account — entirely for your benefit.